We
offer a wide range of IT services but we are guided by one single
aim - to
improve our clients business performance and competitiveness
through
appropriate technical solutions. If a non-technical
solution is better for our clients then that is what we recommend.
IT Management
Don't just rely on
having technical support to fix problems. No matter how small
your business you will benefit from our managed support service.
Sign up to our managed service (starting
from just one day a month) and you will get:
- IT Plan for maintainence - including a disaster
recovery plan;
- Policies and Procedures to help your people work
efficiently;
- Asset register to track and manage your investment;
- Regular reports on risks and opportunities facing
your business
Email us to see our more detailed
report on why relying on just
Technical Support will cost more in the long term.
Application
and Website Development
While there
may be good reason to choose an off-the shelf solution, business
requirements vary and sometimes a tailored or bespoke development
will fit better. This way you can have a database or management
system
built exactly the way you want it , with menus, buttons, reports,
screen colours and logos of your choice. More importantly you can
have it dsigned to fir around the way your business is run rather than
re-think your business processes so that they fall in line with how the
new system works.
We can design and build both simple databases for the small business,
that reside on a single machine to be used by one or two
users as well as larger databases that can be shared by
more users. We can also provide database solutions using "
thin-client type" technolgy which allow the use of a browser interface
running on a low spec workstation or on a PDA/Handheld device. This
gives
maximum
flexibility and convenience in terms of being to able to access
business information
from anywhere.
We always insist on a written specification at the start of the project
and all costs - including any training or ongoing support you may
need
- are discussed upfront. This reduces the risks normally
associated with software development projects.
We also make sure
we are not adding features simply because we can or looks impressive
(to us). Unnecessary complexity is a blight of the industry and we
pride ourselves in keeping our systems simple and only adding features
that our clients expressly ask for and agree to. The designs are also
modular so that additional features can always be introduced later.
For examples of
our
work see here.
Computer
Leasing
Leasing, as opposed to buying,
is now the best way to have access to the hardware and software you
need in your business. You can lease a laptop or desktop computer,
server, router, printer, storage device, etc. You can also add any
software you need (such s MS Office). Just it would be foolish to
buy your next 3 years worth of electricity up front, just to have the
pleasure of "owning" it, owning a computer does not bring any
additional benefit. The main benefits of leasing from us are:
- No large upfront costs
- 100% tax efficient
- Fixed monthly payments
- Flexilease - you can own it at the end of the lease
period
- Option to change and keep your equipment
By leasing you can
invest the capital saved on something that will grow in value (e.g.
some training for yourself or your team) rather than depreciate. As
John Paul Getty advises: "Lease
that
which depreciates, Buy that which appreciates".
Small
Business Systems Specification and Installation
If you want to set
up or upgrade an office network that allows you to share files and
printers share internet access and have a reliable back up, then
we can help. Depending on your requirements your network can be
set up in a number of ways, so we take time to understand what you
want to achieve as well as suggest ideas of what we think is good
practice.
We also look at what you already have and re-use where
feasible. If required we can also organise any required cabling and
power work , telecoms and hardware purchases so that you have a single
source of responsibility plus full visibility and control over the
change. We make the transition from old to new as painless as
possible, by making sure everyone is kept briefed and that no
users are left unsupported. Similarly we make sure all
business data is migrated across correctly with minimal risk of data
loss or break in services.
Example of some of
the projects we have undertaken are here.
Internet
services
We can provide all
the following services
- Domain registration and management
- Broadband connectivity - nationwide
- On line backup - forget tapes and disks
- Email set up and management
- Web Hosting
Consultancy
Services
We offer a range
of consultancy and technical research service:
- Business Improvement: We are accredited by TMB to carry out a ICT Diagnostic
(developed
by Durham Business School) to assess IT use in the business
- Websites and E-commerce: - we have a number of
partner companies who are able to provide the service your
require; website design & development, search engine
optimisation, hosting
and promotion
- Audits and Healthchecks - for Information Security
Management and Quality Management
- Telecommunications - advice and consultancy,
specification, install and commision
Smart
office services
In order to mainatin profit
margins, business overheads must be kept as low as possible. This is
especially so for start ups and small businesses on limited budgets
that are now mushrooming. Fortunately technology does make it possibe
to operate "smarter", to keep overheads down while still having
access to what was previously the preserve of larger businesses. If you
are a small team but dont have a fixed office than we have several
solutions that can help.
- Email on the Go - cheaper
to run than Blackberry and
more flexible. Also allows shared public folders
- Non geographical
Numbers 0800/0870/0845 Telephone numbers at great
prices.
- Office on the Web
- Brilliant way to set up office so that you can work from anywhere in
the
world - Quote AE/TE/01 to sign up
Other
services
- Recovering lost data
- Internet Security Software
- Removal of old equipment. - As of 1st July 2007 new
regulations come into force.
- Electrical and network cabling
- Hardware repair service
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