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Business success through intelligent use of technology
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We offer a wide range of  IT services but we are guided by one single aim  - to improve our clients business performance and competitiveness through appropriate technical solutions.  If  a non-technical solution is better for our clients then that is what we recommend.



IT Management

Don't just rely on having technical support to fix problems.  No matter how small your business you will  benefit from our managed support service. Sign up to our managed service (starting from just one day a month) and you will get:
  • IT  Plan for maintainence - including a disaster recovery plan;
  • Policies and Procedures to help your people work efficiently;
  • Asset register to track and manage your investment;
  • Regular reports on risks and opportunities facing your business
Email us to see our  more detailed report on why relying on just  Technical Support will cost more in the long term.

Application and Website Development
While there may be good reason to choose an off-the shelf solution, business requirements vary and  sometimes a tailored or bespoke development will fit  better. This way you can have a database or management system built exactly the way you want it , with menus,  buttons, reports, screen colours and logos of  your choice. More importantly you can have it dsigned to fir around the way your business is run rather than re-think your business processes so that they fall in line with how the new system works.

We can design and build both simple databases for the small business, that reside on a single machine to be used by one or  two users  as well as larger databases that can be shared  by more users.  We can also provide database solutions using " thin-client type" technolgy which allow the use of a browser interface running on a low spec workstation or on a PDA/Handheld device. This gives maximum flexibility and convenience in terms of being to able to access business information from anywhere.
 
We always insist on a written specification at the start of the project and all costs - including any training  or ongoing support you may need
  - are discussed upfront.  This reduces the risks  normally associated with software development projects.

We also make sure we are not adding features simply because we can or looks impressive (to us). Unnecessary complexity is a blight of the industry and we pride ourselves in keeping our systems simple and only adding features that our clients expressly ask for and agree to. The designs are also modular so that additional features can always be introduced later.

For examples of our work see here.

Computer Leasing
Leasing, as opposed to buying, is now the best way to have access to the hardware and software you need in your business. You can lease a laptop or desktop computer, server, router, printer, storage device, etc. You can also add any software you need (such s MS Office). Just  it would be foolish to buy your next 3 years worth of electricity up front, just to have the pleasure of "owning" it, owning a computer does not bring any additional benefit.  The main benefits of leasing from us are:
  • No large upfront  costs
  • 100% tax efficient
  • Fixed monthly payments
  • Flexilease - you can own it at the end of the lease period
  • Option to change  and keep your equipment
By leasing you can invest the capital saved on something that will grow in value (e.g. some training for yourself or your team) rather than depreciate. As John Paul Getty advises: "Lease that which depreciates, Buy that which appreciates".

Small Business Systems Specification and Installation
If you want to set up or upgrade an office network that allows you to share files and printers share internet access and have a reliable back up,  then we can help.  Depending on your requirements your network can be set up in a number of ways, so we take time to understand what you want to achieve as well as suggest  ideas of what we think is good practice.

We also look at what you already have and re-use where feasible. If required we can also organise any required cabling and power work , telecoms and hardware purchases so that you have a single source of responsibility plus full visibility and control over the change.  We make the transition from old to new as painless as possible, by making sure everyone is kept briefed  and that no users are left  unsupported.  Similarly we make sure all business data is migrated across correctly with minimal risk of data loss or break in services.


Example of some of the projects we have undertaken are here.

Internet services
We can provide all the following services
  • Domain registration and management
  • Broadband connectivity - nationwide
  • On line backup - forget tapes and disks
  • Email  set up and management
  • Web Hosting

Consultancy Services
We offer a range of consultancy and technical research service:
  • Business Improvement: We are accredited by TMB to carry out a ICT Diagnostic (developed by Durham Business School) to assess IT use in the business
  • Websites and E-commerce: - we have a number of partner companies who are able to provide the service your require;  website design & development, search engine optimisation, hosting and promotion
  • Audits and Healthchecks - for Information Security Management and Quality Management
  • Telecommunications  - advice and consultancy, specification, install and commision

Smart office services
In order to mainatin profit margins, business overheads must be kept as low as possible. This is especially so for start ups and small businesses on limited budgets that are now mushrooming. Fortunately technology does make it possibe to operate "smarter", to  keep overheads down while still having access to what was previously the preserve of larger businesses. If you are a small team but dont have a fixed office than we have several solutions that can help.
  • Email on the Go - cheaper to run than Blackberry and more flexible. Also allows shared public folders
  • Non geographical Numbers  0800/0870/0845 Telephone numbers at great prices. 
  • Office on the Web  - Brilliant way to set up office so that you can work from anywhere in the world - Quote AE/TE/01 to sign up

Other services
  • Recovering  lost data
  • Internet Security Software
  • Removal of old equipment. - As of 1st July 2007 new regulations come into force.
  • Electrical and network cabling
  • Hardware repair service 
Our Charges
Charges may be hourly or daily  or a fixed fee depending on the nature of the work.  Some regular clients find it more cost effective to sign up to our comprehensive IT management support package that gives you access to all the above for a fixed monthly fee.  The initial consultation is always free and we agree a price and charging model that is realistic and fair to all before we commit to a project..
Assurance
We are accredited by Technology Means Busines to give business led IT advice. We are also on the register with Business Links Suffolk and Business Links London. Our principal consultant is a chartered engineer. We also recognise that each client's needs are different and take flexible approach. We put a high value on long term relationships which means we share risks and develop alongside your business rather than just provide quick technical fixes that may appear to solve an immediate problems but leaves underlying problems unresolved or leaves you in a weaker position. Your continued success is key to ours.